Julian Opie’s work utilizing a moving image on a screen is fitted with two main electronic parts. One is a monitor and the second is a processor of sorts. The processor comes with a 2 year return to base (UK) warranty which covers parts and labor, but not shipping. If a repair is required, the processor will need to be sent (at an owner’s expense) to the repairer who is in London. In order to do this, one needs to open up the back of the unit and remove the processor, pack the processor and ship it. The screen, itself, also comes with a two year warranty that covers repair and parts, but not shipment. Luckily the screens can normally be repaired by a local Samsung repair center and would not need shipment to the UK. If something has occurred due to environmental damage including but not limited to damp, cold, heat, earthquake or spillage, as well as any other mishap not inherent in the object, repairs to the media player, pc and or monitor are not covered under the warranty.
After the warranty ends, any repair expenses will be paid by the collector, with the Krakow Witkin Gallery guiding the collector through the entire process, making it as seamless and speedy as possible. In addition, it is important to note that, as technology continues to evolve, the technological components may need replacement/upgrading. This is done at fabrication costs at that time. Upgrading should not be viewed as "re-buying" the artwork, because this is part of the reality of owning any media artwork. Major museums and galleries across the world have acknowledged this by appointing specialist media conservators, and establishing longterm conservation strategies for media artwork acquisitions.
Payment of this invoice hereby signifies agreement and understanding of the above terms.